Option 1We Send You A Mail Pack
You can request a mail pack from us to be sent to your address with full instructions and return addressed satchel.View More Information
Option 2Send Yourself Using AusPost Satchel
If you need to sell urgently you can mail the gold yourself to us using a satchel service from Australia Post.View More Information
The easiest way to sell with us is to request a mail pack..
Once you submit your details in the form on this page, we will send by post to your address a return addressed satchel, packing materials and full instructions on how to securely post your gold to us.
Our Mail Packs are the most common method our customers use to sell gold with us.
If you require any futher information on the process at any time, we welcome you to call us on (03) 8678 2085
If you need to sell urgently, scroll down to Option 2 for DIY delivery details.
Complete the form below and we will send you a mail pack to sell your gold with us.
If you can't wait for a week or so for our Mail Packs to arrive, you can arrange postage yourself using Australia Post.
To securely send your gold to us, it's important you follow some basic security steps.
Full details are available in the PDF form download on this page. We recommend downloading this form and following the information carefully before sending.Download DIY Gold Mail Postage Instructions
In short, the points to follow are summarised below:
For full details on how to complete the above steps, please ensure you download and read the "DIY Gold Mail Postage Instructions" PDF document.
(03) 8678 2085
Our Business Hours are 10:30am - 4:30pm Mon - Fri (Melbourne Time)
For information on our retail store locations, please visit the Australian GoldCapital Website at
We will provide you a tracking login once we send you our gold pack, upon return of your mail pack our office will update your order status and email you to confirmation of receipt notice.
Note that this tracking will only update you with basic information on when the order arrived at the store, when payment has been made or when items are returned.
For sensitive information such as quote amounts or details of the items contained in the order, our staff will contact you by phone to discuss.Track Your Order Here