There Are Two Ways To Mail Your Gold To Us

Option 1We Send You A Mail Pack

You can request a mail pack from us to be sent to your address with full instructions and return addressed satchel.

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Option 2Send Yourself Using AusPost Satchel

If you need to sell urgently you can mail the gold yourself to us using a signature on delivery service from Australia Post.

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Option 1: Sell Gold By Requesting A Mail Pack

The easiest way to sell with us is to request a mail pack..

Once you submit your details in the form on this page, we will send by post to your address a return addressed satchel, packing materials and full instructions on how to securely post your gold to us.

Our Mail Packs are the most common method our customers use to sell gold with us.

If you require any futher information on the process at any time, we welcome you to call us on (03) 8678 2085

If you need to sell urgently, scroll down to Option 2 for DIY delivery details.

Request A Mail Pack Now

Complete the form below and we will send you a mail pack to sell your gold with us.

Option 2: Sell Gold By Arranging Your Own Postage From Australia Post

If you can't wait for a week or so for our Mail Packs to arrive, you can arrange postage yourself using Australia Post.

To securely send your gold to us, it's important you follow some basic security steps.

Full details are available in the PDF form download on this page. We recommend downloading this form and following the information carefully before sending.

Download DIY Gold Mail Postage Instructions

In short, the points to follow are summarised below:

  • Always pack your items tightly and individually in bubble wrap, so they are secure and do not rattle around in the post potentially giving away clues as to the satchels contents.
  • Never write our full business name on a satchel/envelope. All items should be addressed to our initials GMB.
  • Always use a signature on delivery service. We recommend using AusPost Express Post Platinum Satchels or lodging your own package over the counter using Express Post with signature.
  • Ensure you take out insurance on your item at AusPost at time you are sending the items.

For full details on how to complete the above steps, please ensure you download and read the "DIY Gold Mail Postage Instructions" PDF document.

If you need help or have any questions at any time, please feel free to call us

(03) 8678 2085

Our Business Hours are 10:30am - 4:30pm Mon - Fri (Melbourne Time)

If you prefer to sell in person, we are part of the Australian Gold Capital Group with retail outlets in Victoria and Queensland.

For information on our retail store locations, please visit the Australian GoldCapital Website at

Track Your Mailed Gold
Order Online


We will provide you a tracking login once we send you our gold pack, upon return of your mail pack our office will update your order status and email you to confirmation of receipt notice.

Note that this tracking will only update you with basic information on when the order arrived at the store, when payment has been made or when items are returned.

For sensitive information such as quote amounts or details of the items contained in the order, our staff will contact you by phone to discuss.

Track Your Order Here